Free Shipping Threshold: Orders over a minimum value of Rs 3000 will be sent anywhere in Pakistan at no additional cost. This is a reward to promote bigger purchases.
Delivery Time: Customers should allow three to five working days for delivery. This establishes precise deadlines for the delivery.
Information Responsibility of the Customer: When placing a purchase, customers are in charge of making sure that the contact and address information they supply is correct and comprehensive. For a delivery to be successful and on time, this is critical.
Order Verification: before completing an order, representative will get in touch with the customer if there is a problem with their order. This guarantees that clients receive what they intended to order and enables corrections.
Delivery Attempts: Before returning the purchase, the courier service will attempt delivery up to three times. Customers now have more chances to receive their packages thanks to this.
Cash on Delivery (COD) Service: For consumers who would rather pay when their order arrives, the company provides Cash on Delivery as a convenient payment option.
Direct Bank Transfer: Clients are required to submit transaction evidence if they select this option for payment. This step of verification aids in verifying that the payment was made and corresponds with the order.
Order delays may occur for reasons outside of the company’s control, such as inclement weather or delivery service errors, as stated in the statement. Customers will have reasonable expectations as a result of this transparency.